Suite 2/3 , 2nd Floor 48 West George Street Glasgow G2 1BP
Disputes between consumers and service providers can quickly become frustrating, time-consuming, and expensive. From unmet expectations to disputed payments, these conflicts often stall progress and harm reputations. Consumer & service mediation offers a neutral, confidential forum to resolve disagreements efficiently—avoiding lengthy court processes and maintaining goodwill where possible.
Common disputes arise when products or services don’t meet agreed standards, charges are contested, or contractual terms are misinterpreted. These issues can cause financial loss, reputational damage, and unnecessary stress for both parties.
Handling a wide range of consumer and service disputes, from local transactions to cross-border claims.
Designed to reach resolution before costs escalate or trust erodes further.
Recognised by leading dispute resolution bodies.
Prioritising agreements that protect both consumer rights and business interests.
We analyze every case with a detailed and results-driven strategy, ensuring the best possible legal solutions.
Home Renovation Dispute A homeowner claimed a contractor left work incomplete and refused to return calls. Through mediation, both agreed to a revised completion plan and staged payments, avoiding legal action and restoring trust.
Fitness Membership Cancellation A customer disputed continued charges after cancelling a gym membership. Mediation led to a partial refund and a confirmed cancellation, ensuring both parties left the matter satisfied.
Faulty Electronics Purchase A consumer received a defective appliance and claimed the retailer refused replacement. Mediation resulted in a replacement unit and a goodwill discount on future purchases.
We handle disputes involving faulty goods, poor service delivery, billing disagreements, and unclear contractual terms.
Mediation agreements can be formalised by solicitors or incorporated into legally binding settlement terms.
Mediation is typically far less expensive than court proceedings, both in legal fees and time lost.
Yes. We facilitate cross-border consumer mediation through online platforms, making the process accessible and efficient.
Many consumer and service disputes are resolved within a single session, often within a few hours.
If you require a decisive, legally enforceable resolution, Resolvify’s service offers the expertise, confidentiality, and efficiency to protect your interests. contact@resolvifylimited.com
Free 15-Minute Consultation
Resolvify Limited is a company registered in Scotland. Company Number: SC856661
Resolvify is your trusted partner in resolving disputes through expert ADR and legal services, backed by integrity, clarity, and results.
DISCLAIMER:
Resolvify Limited is not a law firm and is not authorised or regulated by the Solicitors Regulation Authority (SRA).
Mr. Chirag Mittal (Founder) is a Registered Foreign Lawyer (RFL) regulated by the Solicitors Regulation Authority (SRA), United Kingdom.
We provide dispute resolution, advisory, and support services. Where legal advice or representation is required, such services are provided by independent, duly authorised and regulated legal professionals.
The information provided on this website is for general informational purposes only and does not constitute legal advice.
Copyright © 2025-26 Resolvify Limited. All Rights Reserved.
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Suite 2/3 2nd floor 48 West George Street Glasgow G2 1BP